Traditionally, process maps took the form of sticky notes on a. 4. Start Visio. Identify the inputs of the process. Office processes, and project processes in particular, are different. Process Map "Swim Lane" Flowchart. 85. The swim-lane process map, a variation of a traditional process map, has the capacity to illustrate the sequence of actions and visualize the interactions/hand-offs between different team players. <br>The main purpose. identify specific activities that make up the informational, physical, and/or monetary flow of a process and use common symbols such as a rectangle which represents a step or activity in the process. svg" Wikimedia. It allows any team member to be. analyze the process. Parallel lines which can be arranged horizontally or vertically divide the diagram into lanes. How to manually make a swimlane diagram in Microsoft Word. It can also be used by companies for looking at applications and choosing between potential candidates. Go to Insert > Shape in PowerPoint and add flowchart shapes to build your diagram, such as a Terminal to show the start of your diagram or a Process to show a process. Identify the suppliers of each of the inputs. Process mapping. With their help organization diagrams are combined with process flow, as they visually display an object of the production system which is charged with given concrete processes in general flow of. Easy to change the colors quickly. Swim lane process maps are used for information flows (and to a lesser degree also material flows) that involve different separate entities that are not necessarily working in a linear sequence. After all, the only person who experiences the whole journey is the patient. 7 steps to create a Process Flow Diagram. Part #3 (30 points): This assignment’s final part requires you to create a process diagram (in swim lane format with a process role in each lane) for a Coffee Café. Listed below are 10 swimlane templates that you can download, explore, and include in your projects for citing important facts and figures. They usually represent automatic events that trigger a subsequent action, such as “receive feedback. Step 4 – Draw the process flow chart. Don't just draw your process map; analyze it with math that Visio can't do. Chart process steps. Examples. It can also be used by companies for looking at applications and choosing between potential candidates. 4. Visio is often listed as the go-to application for flowchart design, thanks to the wide variety of diagrams it can produce. Processes cross functional boundaries and borders, and swim lanes helps you see that movement. To create a swimlane diagram in PowerPoint: You need to make use of the right shape for the right purpose for your swimlane diagram. Step #1 – Developing the O,C & R (Output, Customer and Requirements) of the SIPOC. On you next project, try using swim. Swim Lane Map, which is used to go deeper into an event or action and maps all of the sub-processes, hand-offs, and responsible parties of a process. Several different types of process maps are used during a Six Sigma project. 2 libraries from the Business Process Diagram solution, the Swim Lanes library from the Business Process Mapping solution as the perfect basis for your Swim Lane. Example: The rectangle is a Process, the shape used for the main steps in the process. measure the existing process. Like a flowchart, it diagrams a process from start to finish, but it also divides these steps into categories to help distinguish which departments or employees are responsible for each set of actions. 2. In a swimlane flowchart, time flows from left to right; the process crosses lanes as it traverses departments on its journey from start to finish. Download Now. [1] Their method of diagramming allows you to quickly and easily plot and trace processes and, in particular, the interconnections between departments and teams. 1. Also known as swim lane diagrams, a cross-functional map defines the connections between steps of a process and identifies the people or systems that participate in the process. This flowchart with swimlanes template can help you: - Visualize a process step by step. It helps you establish standards and procedures or can be used as a guide for tasks. Improve this answer. See Answer. Framing (Defining) the Process •Boundaries (framing the process) –Major steps in the process from the trigger event to the end result (what is in the scope of this process?)Process mapping is a key part of the project planning process that provides clear documentation for the project. The use of Swim Lanes to Simplify the Process. However flowcharts have just more than the process names, their flow and type of action embedded. These have the same UML flowchart symbols used in the low-level process map example. 1. The process map swimlane diagram enables you to delineate all the stages of a project, roles, responsibilities, and interdependencies of a given person or group involved. Individual roles, actions, linkages, and process phases are all communicated in one simple picture. Cause-and-effect (fishbone) diagram. Assign each participant to a specific lane. Once the process map is finalized, the draft should be con-verted into an electronic document. No limitations, no obligations, no cancellation fees. TemplateLab Swim Lane Process Map Template. A swim lane diagram is a type of process map that identifies the steps in a process and the person who is in charge of it. Download our Swim Lane Process Map Template, visually appealing pre-designed formats that assist you with a modern and innovative visual aid to present process flow diagrams related to your subject. The swim lane diagram is named swim lane because it is likely a swimming pool with lanes for every swimmer. When creating a swimlane diagram, decide how many swimlanes mean by the number of department sections of fragmentation you need in your swim lane diagram software. Benefits of process mapping Process mapping is a really simple exercise. Process flow diagrams document or improve a. The actors may be persons, departments or organizations. Suppliers and Inputs. Create a swimlane diagram in Lucidchart and help your organization get stuff done. For instance, you could have steps in a process, and each “lane” is dedicated to a particular employee or team. Continue in this fashion until all the steps have been placed in the respective lane of the responsible player. This sample is a swimlane flowchart redesigned from the "Approvals. Swim lane diagrams are a type of flowchart that organizes process steps into distinct lanes, making it easier to understand who is responsible for each task. 2 libraries from the Business Process Diagram solution, the Swim Lanes library from the Business Process Mapping solution as the perfect basis for your Swim Lane. Add one large rectangle for the body of your swimlane. The most basic swim lane diagram definition describes it as a visual tool that excels at mapping out how a process flows from beginning to end. Swim lane maps are used to defining of the process bottlenecks and overloaded resources. A swim lane process map, also known as a cross-functional flowchart or a process map, is a visual representation of a process that shows the various steps, activities, and departments or individuals involved. The actors may be persons, departments or organizations. Professionally designed swim lanes in visually appealing slides. . Smart shapes and connectors, plus create, easy preset styling options and more. Prepare a new document. Start Visio. Try to keep closer those swim lanes that havethe. In the Categories list, click Flowchart. Swim Lane Map – Used to go further into an incident or operation and diagram all of a process. By structuring a typical flowchart as a series of lanes, the diagram shows who is responsible for each step of the process and the order in which they work. 1. Primary Process. The corresponding lanes each illustrate a. Identify the different stakeholders or departments involved in the process and create a. We recommend changing the page orientation to Landscape mode so you have more room to work with. If you would like to learn about the various symbols used in flowcharts, see our post about how to make a flowchart. A swimlane in project management is a flowchart that is divided into lanes by group, individual, or even sub-process. - Clearly identify the individuals responsible for performing each process. Corporate Swimlane Diagrams Template. It could be a customer placing an order or the team receiving requirements from a client. Various software prod-ucts are available in the market. Which of the following statements about symbols used for process mapping is FALSE? an oval denotes the "start" or "end" of a process and defines the process boundaries. The process owners that use BPR should always feel that the process can be performed a little better than it currently is. Each ‘swim lane’ represents a different role or department, clearly showing responsibilities and interactions. 0 - 2576 ratings. It depicts the process of consumers ordering food from a restaurant till it is delivered to them using four swimlanes. Before moving forward, format the height and width of the cells; for the horizontal diagram, wide the columns included in the chart by dragging the boundaries of the columns to the right side up to the desired extent. We recommend changing the page orientation to Landscape mode so you have more room to work with. The acronym stands for supplier – inputs – process – outputs – customer. This will be the main part of your swimlane. , The primary focus of a swim lane process map is to depict flows of objects, information, and money. Process 1: this signifies any process, action, or operation. 2 libraries from the Business Process Diagram solution, the Swim Lanes library from the Business Process Mapping solution as the perfect basis for your Swim Lane. As mentioned above, the swim lane flowchart can be used to set forth the process of accepting student applications. Process: The rectangular boxes in the flowchart show different processes of activity. Single-factor productivity ratio:Swim Lane diagrams are the variety of process flow diagrams and are based on the IDEF3 standard. Swim-Lane Process Map. Demonstrate the tasks to be undertaken by a group os stakeholders. If prompted, select Horizontal or Vertical for the swimlane orientation and click OK. Start with mapping the process in 5-6 high-level steps. Swim lanes may be arranged either horizontally or vertically. Thinking of the LinkedIn Learning on Operational Excellence' A swim-lane process map is used to: a). Slide Team PowerPoint Business Improvement Process Map Template 10. From the Shapes window on the right, add as many bands as you need. FALSE. Swim Lane process map. Which of the following continuous improvement tools is often used to conduct root cause analysis? Swim lane process map. Swim Lane Diagrams. Multicolor Swim Lane Process Flow PowerPoint Template. Example: The rectangle is a Process, the shape used for the main steps in the process. ” Process 3: this represents a setup to another step in the process. They were developed by Lynn Shostack for usage in projecting. [1] Their method of diagramming allows you to quickly and easily plot and trace processes and, in particular, the interconnections between departments and teams. 2 libraries from the Business Process Diagram solution, the Swim Lanes library from the Business Process Mapping solution as the perfect basis for your Swim Lane. 85. Swim Lane Diagram template. Group of answer choices Swim lane process map. 6 $/car c. 2 libraries from the Business Process Diagram solution, the Swim Lanes library from the Business Process Mapping solution as the perfect basis for your Swim Lane. ” A swim lane map displays processes that are carried out for multiple roles across multiple stages. An experienced user spent 15 minutes creating this sample. You can change the orientation on the Cross-Functional Flowchart tab. What are cross functional flowcharts. Colors: dark. ClickUp Process Flow Template 8. Using swimlane diagrams to improve process flows Professionals who want to document any business process model or add an extra layer of clarity to process mapping can do so by creating a swimlane diagram. 2 libraries from the Business Process Diagram solution, the Swim Lanes library from the Business Process Mapping solution as the perfect basis for your Swim Lane. Compatible with Google Slides and PowerPoint. Once there’s an appropriate number of lanes, make sure to write down the department name at the top. Edit this example. Creating a Swim Lane Process Map is a systematic and insightful approach to visualizing and improving business processes. C. The swim lane process map example "Payroll process" was drawn using the ConceptDraw PRO diagramming and vector drawing software extended with the Cross-Functional Flowcharts solution from the Business Processes area of ConceptDraw Solution Park. Swim lane maps are used to defining of the process bottlenecks and overloaded resources. Value stream mapping is the tool that is used to improve process flow. Other terms for a process map are process flow diagrams, workflow diagrams, swim lane diagrams, or simply a process flow, or simply a process map. The stages in this process are swim lane diagram, flowchart, management. maps, and then we'll dive into the swim lane diagram. 7 cars/$ d. Tasks, documents, data, and other items may be included. A widget-making company shows each step; from receiving an order for a widget, through widget delivery. What is a Swimlane Diagram? Learn More Why Swimlane Diagrams Are Useful Learn More How to Create a Swimlane Flowchart Learn More Swimlane Diagram Templates. "Business process mapping refers to activities involved in defining what a business entity does, who is responsible, to what standard a business process should be completed, and how the success of a business. Next, define the participating entities for the process. D) creation of a document. You can easily edit this template using Creately's flowchart maker. Use the set of special professionally developed swim lane flowchart symbols - single, multiple, vertical and horizontal lanes from the Swimlanes and Swimlanes BPMN 1. Swimlane diagram software. Example 1: Swim Lane Process Map Let's take an example of the online shopping process to understand the Swimlane process map. <br>The swim lane business process map template for. Size: 1280 x 720px. Online Editable Swim Lane Process Map Template. Swim lane maps are used to defining of the process bottlenecks and overloaded resources. Swim Lane Diagrams are also called Rummler-Brache Diagrams and Cross-Functional Flowcharts. Another one of the types of process maps is a Cross Functional or “Swim Lanes” Map. Swimmers will be. Apr 4, 2020 - Cross-Functional Flowcharts solution extends ConceptDraw PRO software with templates, samples and vector This example shows a workflow for replacing engine oil. Apply for a Loan” where elaborated details are denoted with 1. Process mapping is a graphical presentation with illustrative descriptions of tasks' accomplishments. Click the Cross Functional Flowchart template, and then click Create. Utilized properly, swim lane diagrams offer a flexible and versatile tool that can be used across a variety of functions and roles from day-to-day tasks to more specialized areas. The basic chart looks like the parallel lanes of a swimming pool, leading to its. Here are the options you can choose from to create visuals that will enhance communication and performance within your. Support all students involved in the situation 4. MS Visio (Microsoft Corporation,Redmond,Washington) isone ofthemost pop-ular programs for professional process mapping, and it is highly recommended for those complex maps with swim lanes. It can also be expanded to show times—. Step 6 – Add the information flow. Identify the outputs. Use the suppliers to layout your swim lanes; Add the. Documenting the process map is about putting the steps and information gathered previously into a cohesive, easy-to-understand diagram. Only the things that they are responsible for should end up here. Flowcharts and process maps are both very powerful visual tools that can break down the steps of a workflow or process into an easy-to-digest representation. The primary focus of a swim lane process map is to depict flows of objects, information, and money. Using a swim lane diagram to map out business functions make the processes involved much more straightforward. When talking about cooperative processes, there’s nothing better than a swim lane diagram! This tool allows you to divide flow charts into columns and easily visualize who is in charge of each step of the process. Use the set of special professionally developed swim lane flowchart symbols - single, multiple, vertical and horizontal lanes from the Swimlanes and Swimlanes BPMN 1. mapping the accrued value of the unit in the process. This is an example of what is referred to as a “swim lane map. Swimlane diagrams, also called cross-functional diagrams, call out the key decisions required to keep a process moving forward. First, the process of creating a map forces conversation and an aligned mental model. • Process Flow MapSwim Lane Flowchart Symbols Use the set of special professionally developed swim lane flowchart symbols - single, multiple, vertical and horizontal lanes from the Swimlanes and Swimlanes BPMN 1. As the name implies, the chosen process is mapped from left to right and resembles pool swim lanes. 5- Raneem Alrashoud 437004461. Get your free 14-day trial of Office Timeline here:. 75 included with membership ** Join us for lane swimming at McKinnon Pool. This type of flowchart can also be used by companies to ensure orders are shipping in a timely manner. The Ultimate Guide to Swimlane Diagrams - Includes the history, primary purposes and. At the same time, all charts will be developed under the same framework so that the readability risks are minimized (Wolper, 2013). After you add a department, you can add a phase. Or the swim lanes could be vertical and the process steps move from the top to bottom as time progresses. 100% customizable slides and easy to download. 87, 50. Burch, MBA Managed Care Advisors, Inc. Example 9: Business Process Swimlane Diagram Example This is a business process swimlane diagram example. ”. Step 5 – Add the material flow. Template: Swim Lane Process Map (Excel) Step 3: IMPROVE. What Is Swim Lane Mapping? Making improvements in complex, cross-functional business processes can be challenging. You can use them to plan new processes or optimize existing ones. When the end-user places an order and pays for it in the initial stage, the. Create. Create. It is called a swim lane diagram because the rows for each responsible. 3. 84, 49. Swim lanes are visual elements (parallel lines) which divide the diagram into the lanes for visually distribution the processes, sub-processes of a business process, decisions at these lanes and widely used at Flowcharts, Flow Diagrams and Maps, Process Flow Diagrams and Process Models, Cross-Functional Flowcharts. When creating a business process map, it’s important to remember that perfect is the enemy of good. Identify the customers. Swimlane Flowchart - Software Installation. A process map that graphically arranges the process steps so that the user can see who is responsible for each step. Warehouse Swimlane Flowchart. Use the set of special professionally developed swim lane flowchart symbols - single, multiple, vertical and horizontal lanes from the Swimlanes and Swimlanes BPMN 1. The first step is to make the actual condition visible and understood by everyone. A swim lane process map, also known as a cross-functional flowchart or a process map, is a visual representation of a process that shows the various steps, activities, and departments or individuals involved. Step #5: Map the process steps. In swim lane maps, parallel lines divide the chart into lanes, hence the name, with one lane for each person, group or sub process. Identify the process you want to map out and identify key steps, decision points, and the roles or actors involved. Summary/Conclusion. A process map is a visual representation that shows a project's steps or tasks. Our intuitive software will help you map out tasks and responsibilities quickly, then update them effortlessly as your needs change. Creating a Swim Lane Process Map is a systematic and insightful approach to visualizing and improving business processes. Rename the shapes. The powerful swimlane diagram software comes with a rich set of swimlane diagram templates and symbols. A swimlane diagram is a type of process flow diagram (also sometimes called a cross-functional diagram) that features divisions or "lanes. CFFs are process flow diagrams (or flowcharts) that divide the process into multiple lanes (called swim lanes), with each lane signifying a stakeholder, stage, group, or a sub-process. A Swimlane Workflow Diagram template is a great way to visualize the flow of a process. What is a Swim Lane Process Map and Why We Should Use Them ? 4. Find your starting point. Plan: business. It is a well-crafted template with an instant download facility. Continue reading "Swim Lane Flowcharts" Example 1: Swim Lane Process Map Let's take an example of the online shopping process to understand the Swimlane process map. A swimlane flowchart (or swimlanes) is a type of flowchart that simulates the lanes in a swimming pool to highlight the job sharing and tasks of the members in a business process. Plus, it also lets users know how different departments interact with each other. What is a swim lane map? A swim lane map is similar to a flowchart in that it maps out a process, decisions, and loops; however, a swim lane map places events and actions in "lanes" to delineate a. Swim lanes should always be horizontal where roles are placed on the left-hand side. A SwimLane Process Map, also known as a Swim Lane Diagram or Cross-Functional Flowchart, is a visual representation of a process that helps illustrate how different. It will allow workers in customer service to know what is. 2 libraries from the Business Process Diagram solution, the Swim Lanes library from the Business Process Mapping solution as the perfect basis for your Swim Lane. You can quickly add vertical or horizontal swimlanes with a click of a button. Step #1: Categorize and label the areas requiring their own columns or lanes in your diagram. This is because each group of participants is recorded separately and the time taken. Process mapping. It’s easiest to map things out on your swimlane flowchart if you start at the beginning, as then you can move through the rest of the process in order. In such scenarios, cross functional flowcharts (CFFs), also known as swim lane diagrams, are the ideal solution for process visualization and improvement. . 2. Start diagramming a process using one of our swimlane diagram templates. Use the set of special professionally developed swim lane flowchart symbols - single, multiple, vertical and horizontal lanes from the Swimlanes and Swimlanes BPMN 1. The process map is called a “swimlane” because the map resembles a pool with lanes identifying the different process groups. Swim lane business process maps are the type of flow charts that show the organization structure. In the Categories list, click Flowchart. In an example from our laboratory, the anatomic pathology sign-out workflow is presented as a diagram divided by lanes, with one lane for. For this, double-click on it from the template gallery. 3 cars/$ d. The primary focus of a swim lane process map is to depict flows of objects, information, and money. Swim lane maps are used to defining of the process bottlenecks and overloaded resources. 2. Phase maps that are most widely used include: SIPOC Map – A diagram that shows sources, inputs, procedures, outputs, and clients for the product that you are dealing with. What is a swimlane diagram, anyway? We’ll walk you through examples of swimlane diagrams and explain the differences between a swimlane diagram and a flowcha. Here in this diagram, three participants (the client, online shop, and courier company) interact with each other to place an online order. Its Use. Swim lane maps take more time to develop. Swimlane diagrams are particularly useful for processes that involve multiple steps or stages. Use the set of special professionally developed swim lane flowchart symbols - single, multiple, vertical and horizontal lanes from the Swimlanes and Swimlanes BPMN 1. Create a swimlane diagram in Lucidchart and help your organization get stuff done. Note: If you drop a new swimlane onto a process. Step 2 – Map the current state with a Top Down or Swim Lane chart. A swim lane diagram is a flowchart that you can use to organize or plan for a project that will help you know the people who will be assigned a task. Question: Swim Lane Process Map for a Medical Procedure Figure 4. Use the set of special professionally developed swim lane flowchart symbols - single, multiple, vertical and horizontal lanes from the Swimlanes and Swimlanes BPMN 1. Click INSERT > Shapes, and point to a shape for a Screen Tip to see its essential purpose. Also support Flowchart, BPMN, UML, ArchiMate, Mind Map and a large collection of diagrams. These are referred to as swim lanes and may also be used to represent different roles in a process or a key piece of software. Learn how Swim Lane Mapping allows us to understand complex processes better and identify opportu. The Q&A process starts when a user creates a request through the public website,. Source 5. A swim lane map has three elements: time, people (or job functions), and tasks/processes. First, open a new Word document. A Swim Lane Flowchart, also known as a cross-functional flowchart, is a type of process mapping tool that is used to visually represent the flow of a process and the various roles and responsibilities involved in that process. 1. A process map is a visual representation of a task, process, or workflow. Also termed ‘swim-lane’ charts, these process maps have vertical lines showing the movement of the process from person to person. The assignment includes the simple concepts of ordering, making, and providing Coffee or Tea in a typical Café. Find local businesses, view maps and get driving directions in Google Maps. Blog. Draw a rectangle and write a brief description inside. 2 libraries from the Business Process Diagram solution, the Swim Lanes library from the Business Process Mapping solution as the perfect basis for your Swim Lane. Use the set of special professionally developed swim lane flowchart symbols - single, multiple, vertical and horizontal lanes from the Swimlanes and Swimlanes BPMN 1. a process map that graphically arranges the process steps so that the user can see who is responsible for each step. In a swimlane diagram, we create a lane for each role in the. Very fast video on how to create and use a Swim Lane Process Map A swim-lane flowchart is one type of process flowchart. For example, on a swim-lane diagram, a cross-team activity is. As mentioned above, the swim lane flowchart can be used to set forth the process of accepting student applications. This is easy to do, since our Swimlane templates are easy to edit. Then, rename the shapes. Top 4 Free Swimlane Diagram Templates. Add swimlane containers. System Order Swim Lane Flowchart Initiation Design Production Ppt PowerPoint Presentation Slides Graphic Tips. Add swimlane containers. Definition. 2 libraries from the Business Process Diagram solution, the Swim Lanes library from the Business Process Mapping solution as the perfect basis for your Swim Lane. You can always change the orientation of your swimlane diagram (from the cross-functional flowchart tab) as you see fit. Workflow charts show the typical process for a company’s revenue-generating activity. Swim lanes can be used to simplify complex processes into easy steps. (UML) process map (Source: Lucidchart) Summary. Process Flow Mapping using “Swim Lanes”. No more having to use Microsoft Visio when you can download in PPT directly and just edit the text to get started. If, however, you are wanting to get very detailed or a timeline is a necessary factor in the process, a process map is preferred over a flowchart. This slide is designed with a creative design with a text area. Lastly, we can see our final swimlane flowchart in the following image. Alternatively, you can start the. Create swimlanes. As it has been around since 1940, but was first described in 1990, it is on the older side of the mapping styles available, but it is one that has remained constant for some time. Process Mapping - is a diagrammatic representation of the flow of information and/or material in a process. This type of flowchart can also be used by companies to ensure orders are shipping in a timely manner. Format the height and width of the cells. Clarity and Transparency: Swim lanes bring transparency to complex processes by clearly indicating who is responsible for each step. Make a free swimlane diagram. A common practice in process modeling is to employ a visualization technique called swim lanes. A Business Planning Swimlane diagram template is a great way to visualize the different steps in your business planning process. The maps arranged on a table where the columns or rows display the actors responsible for the steps. Conditional: also known as the “decision shape,” this symbolizes a question. Terms in this set (33) define the goals of the improvement activity. Business process reengineering (BPR ) is designed to change an existing process in an incremental fashion. Swim lane maps are used to defining of the process bottlenecks and overloaded resources. Even if technical service departments become more project focused for some activities, processing orders and materials continues to be a primary aspect of this core library functional area. It visualizes the process flow for meeting a new client. Each lane in the diagram (think lanes in a lap pool) represents a department or team member responsible for bringing a design to life. That said, the improved process eliminates redundant paperwork. Identify the swimlanes: Next, identify the swimlanes you want to include in the diagram. 2 libraries from the Business Process Diagram solution, the Swim Lanes library from the Business Process Mapping solution as the perfect basis for your Swim Lane. Process Mapping Summary • The power of process mapping lies in the. Study with Quizlet and memorize flashcards containing terms like Which tool should be used to track the movement of a customer's complaint from one department to the next until it is resolved? A) data flow map B) swim lane map C) process map D) entity map, What is the main difference in the. The process map above is the same hiring interview process, but with the addition of swim lanes for those tasks done by human resources versus the people in the function that are trying to find a candidate to fill a role. When the shape is contained in the swimlane, the swimlane shows a green highlight. Add one large rectangle for the body of your swimlane. Editable Swimlanes In PowerPoint Presentation. swim lane map c. Example 2: Business Process Swim Lane Flowchart — Approvals. 2. Define the process flow, its inputs, and its outputs. Swim lane process mapping diagram. map a cross functional process. Download scientific diagram | Swim lane process map defining the process of home medication reconciliation and roles of patient, nurse, resident, and pharmacist. , all the process steps within a swim lane are owned and performed by that particular role or department). Identify the outputs. The first step is to make the actual condition visible and understood by everyone. 6. Step 1: Format Height and Width of Cells. Swim Lane Mapping is an approach to studying complex, cross-functional workflows. A Business Planning Swimlane diagram template is a great way to visualize the different steps in your business planning process. Scatter plot. Excel Process Map for Basic Flowchart Template 9. PowerPoint Cross-Functional Process Swimlane Template by SlideTeam 10. Microsoft Visio. FALSE. It is split into 4 swim lanes: customer actions, frontstage actions, backstage actions, and support processes.